GDPR Policy
Privacy Policy
Who We Are
Our website URL is www.GraveCareNetwork.com. We operate as Grave Care Network Limited, a Company dedicated to building a directory for search grave care services. For questions regarding our privacy practices, please contact us at gcnsupport@gravecarenetwork.com. Our commitment is to be a compassionate Service and we will not hold or gather any Data more than strictly necessary.
What Personal Data We Collect and Why
We will collect only the personal data from users that they submit to the Site and for the purposes of providing the Services of the Site, including including improving services, handling transactions, and enhancing site functionality.
- Personal Data: Information like name, email, account preferences, and purchase history.
- Technical Data: Information from cookies, analytics, and user activity on the website.
- Sensitive Data: We will not collect any sensitive data.
The collection of data serves our legitimate interest in providing services and may be retained under lawful basis or with user consent.
Data Collected by Default
WordPress and other plugins will collect personal information that has been submitted by the Site Visitor, including details from user profiles of registered users.
Comments
When visitors leave comments, we collect the data shown in the comments form, including IP addresses and browser data to help with spam detection.
Media
If users upload images or other media, please be aware that files uploaded to Listings are publicly accessible.
Contact Forms
If you communicate with us vai the gcnsupport@gravcarenetwork.com email address, we retain this data for customer service purposes only and do not use it for marketing without consent. Data submitted is retained for 1 year.
Cookies
Our website uses cookies for various purposes:
- Session cookies to maintain user login information.
- Tracking cookies for analytics, set by services like Google Analytics.
Analytics
We reserve the right to collect anonymized data on website usage.
Data Sharing
The Network will not share data with third parties unless receiving prior approval from the Site Visitory beyond the following which is necessary for the operation of the Site:
- Cloud Providers: For data storage and hosting.
- Payment Processors: For transaction processing.
- Analytics Providers: For site usage tracking.
Data Retention
- Contact Form Submissions: Kept for one year.
- User registration Forms: Reatined for five years.
- Listing User Forms: Retained for five years.
- Analytics Records: Retained for one year.
- Customer Purchase Records: Retained for five years.
- Messages between Site Visitors and Listing Users: Retained for five years.
User Rights
Users have rights regarding their data, including access, rectification, deletion, and limitation of processing. To exercise these rights, please contact us at gcnsupport@gravecarenetwork.com.
Data Transfers
If your data is transferred outside the EU, we ensure compliance with GDPR standards.
Contact Information for Privacy Concerns
For privacy-specific inquiries, contact Laurence Holder at GCNsupport@gravecarenetwork.com.
Additional Information
Data Protection Measures
We secure data with encryption, two-factor authentication, and regular employee training on data protection practices.
Data Breach Procedures
In the event of a data breach, we will notify affected users and report to relevant authorities as required.
Data from Third Parties
We may receive information from third-party sources, such as advertisers. This data is processed in line with our policy and the user’s rights.
Cookie Policy
This policy explains what cookies we use, why we use them, and how you can manage them.
What are cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. Cookies are used to improve the user experience and provide personalized content based on your browsing history and preferences.
What cookies do we use?
We may use the following types of cookies on our website:
Essential cookies: These cookies are necessary for the website to function properly, and they enable you to access certain features, such as secure areas of the site.
Performance cookies: These cookies allow us to analyze how visitors use our website, which pages are most popular, and how long visitors spend on each page. This helps us improve the website’s performance and usability.
How to manage cookies:
You can manage cookies through your web browser settings. Most web browsers allow you to control the use of cookies, including blocking or deleting them altogether. However, please note that blocking or deleting cookies may impact your user experience and limit the functionality of certain features on our website.
Third-party cookies:
We may also use third-party cookies on our website, such as those provided by Google Analytics and social media platforms for logging in. These cookies are subject to the privacy policies of the third-party providers.
Changes to the policy:
We reserve the right to make changes to this cookie policy at any time. Any such changes will be posted on our website, and your continued use of the website after such changes will constitute your acceptance of the updated policy.
By using the Network website, you consent to the use of cookies in accordance with this policy. If you do not agree to the use of cookies, you may disable them through your web browser settings.